Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24Table of Contents MESSAGE FROM THE CHAIR 2 2016-2017 BOARD OF DIRECTORS AND COMMITTEES 4 MESSAGE FROM THE CEO 6 TREASURER’S REPORT 8 MEMBERSHIP 10 EVENTS 12 EDUCATION 14 INDUSTRY AFFAIRS AND STANDARDS 16 RESEARCH AND BENCHMARKING 18 2016-2017 ILPA STAFF 20