Carol Shen

Carol Shen has 20+ years’ experience that started at Mercer HR Consulting, 8 years at CEB (now Gartner), a human capital best practices firm, and extensive experience in leadership roles, facilitating workshops, managing teams, and serving on a non-profit board, I help organizations improve their work culture and accelerate the development of their talent. I partner with leaders to prioritize greater cross-functional collaboration, a non-negotiable in increasingly complex and rapidly changing environments. My clients have described me as a perceptive leader who listens with empathy, quickly pinpoints challenges, and provides clarity on next steps. I’ve been referred to as a ‘Swiss army knife’ of HR/OD/L&D strategies and solutions.